RETURN & SHIPPING  POLICY

RETURNS

Relaxation Skin Spa & Acne Clinic products may be returned within 30 days for a full refund, provided they have not been opened or used. Bundles and kits must be returned with all original components – You can obtain a return authorization by calling  us directly at (707) 363-1008

All products returned after 30 days from purchase will have a 20% restocking fee deducted from the refund or exchange. There will be no refunds or exchanges issued after 90 days from purchase date.

Items that are damaged or shipped incorrectly will be replaced or exchanged at no expense to you, provided that claims are made within 7 working days upon receipt of products.

SHIPPING

USPS Priority Flat Rate  1-3 Business Days 

(with $50 insurance)

 

Shipping Rates:

Small Box $8.30

(fits 3 or 4 products depending on the size of products)

 

Medium Box $15.05

(fits 6 to 8 products depending on the size of products)

Large Box $21.10

(fits 8 or more products)

Contact Us

(707) 363-1008

Located in the Pashetta Building

​​​​​​​​​​​​​​​​​​​​605 Cabot way

Napa Valley, CA 94559

 

Office Hours

 Tuesday & Thursday 10am to 2pm

Wednesday & Friday 3pm to 7pm

 Saturday 9am to 1pm

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